gwenhyffar posts in bad_service to complain that she was not notified of a merger between Wanadoo and Orange, resulting in her Internet service getting cut off when she didn't pay a bill from the new company. Orange is less than helpful:

Orange: We had ads on the television for a month!
Me: That won't help, I don't watch Dutch television.
Orange: Well, as far as we're concerned we did all we needed to do to inform you.

Most of the replies agree that this is bad service, but mathilde replies to inform the OP that, basically, it's her own fault that she doesn't watch television, and a wanky time is had by all.