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	ladysorka 2007-01-20 03:06 am UTC (link)
	When I, er, worked as a telemarketer (inhouse, calling people who were already customers), they only way we were allowed to put them on the no-call list was if they specifically said "Please put me on your no call/do not call list". Even if they said "No. No. No. Don't call my anymore, ever.", we'd get fired if we put them on the list. Damn I hated that job. (Reply to this)(Parent)(Thread)

	taviblue 2007-01-20 07:20 am UTC (link)
	Apparently Texas has weird telemarketing rules or something, then. It might just be the threat of finding out the person you called has a gun and lives less than 3 hours away. But that is a story for another time... Unless you ask for it. XD (Reply to this)(Parent)(Thread)

	felinephoenix 2007-01-21 08:44 pm UTC (link)
	Ooooh, tell, tell! ~~Whoo, someone else from Texas!~~ (Reply to this)(Parent)(Thread)

taviblue
2007-01-22 05:23 am UTC (link)

It's actually a friend's story. He worked at a place that rhymes with pest, and was doing outbound for something or another. The guy he got started yelling as soon as he picked up the phone, cursing, screaming... Friend was calm and collected. Then the guy started threatening his family. I was told it was something along the lines of "come to your house, kill you, kill you male relatives, rape your female relative, and stab your dog."

Said friend is rather family-oriented. Threats did not go over well at all.

He very calmly, collectedly confirmed the guy's information, which placed him about 3 hours' drive away. He then requested his lunch break. Supervisor, having overheard the call, agrees.

Friend drove out to the guy's house, knocked on his door, and when it was answered, asked "Are you Mr. Sonso?" Guy says yes, he is. Friend proceeds to use a shotgun on guy's car, and leaves after telling him "If you ever threaten my family again, that will be you."

He drives back to work, clocks back in, and proceeds to finish his day.

The guy didn't get the balls together to report him until the next day. XD

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v_digitalwytch
2007-01-22 07:26 pm UTC (link)

That beats the "I will hunt you down" calls that happened to a couple friends of mine at my last job.

In both cases, the guys are snarky and somehow are able to pull it off without getting into trouble.

First one happened to 'B'. Guy's computer issue after about 45 minutes on the call turned out it wasn't our software and the only thing left after trying everything possible over the phone was to call the computer manufacturer. Guy went ballistic and started with "I know where you work" and gave the address for our location. Not a hard thing on that since it was one of the major employers out here.

B just without losing pace says "Okay. But I do know where you live and it's only a few blocks away from where I live."

Guy just got quiet and hung up the phone.

The other one happened to 'J'. J used to be in the military, served in combat so he's completely unflappable. Call was about an hour long, issue ended up being the computer so bogged down with spyware that no removal program could be downloaded so the guy had to take the computer to a shop for them to clear it out. I'm in between calls so I was able to pay full attention at this part. Guy threatens he's coming down to the building with a gun, and J in his same chipper tone says "Okay, if that's what you feel you have to do. After you get past security, you'll want to head down the main row to the back and turn left, I'll be wearing the green and white shirt and I do have a baseball cap on just so when you're brought in on murder charges you at least shot the right person."

Don't know what the guy said after that, but J was grinning and began setting up for his next call.

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	aerobot 2007-01-23 01:01 pm UTC (link)
	... ROCK. Seriously. (BTW, is that icon gankable?) (Reply to this)(Parent)(Thread)

	taviblue 2007-01-24 04:06 am UTC (link)
	Yes. I have no idea who to credit it to; I'd uploaded them all to my LJ and lost all the info when my paid time ran out, and then my comp died on top of it and I lost the info I'd had on them there. If you do find out who it belongs to, please let me know? (Reply to this)(Parent)(Thread)

	aerobot 2007-01-25 01:35 pm UTC (link)
	No prob! :) (Reply to this)(Parent)

	brown_betty 2007-01-20 08:18 am UTC (link)
	When I worked as a phone surveyor (like a telemarketer, but you pretend you're not selling your soul) people would say, "take me off your list!" and then hang up, and they'd just get stuck back in the queue since technically there was no list to take them off of, and they needed to be instead placed on a list. (Reply to this)(Parent)(Thread)

	chibikaijuu 2007-01-20 08:11 pm UTC (link)
	I like phone surveys! They're always at least a little entertaining. (Reply to this)(Parent)(Thread)

	brown_betty 2007-01-20 08:13 pm UTC (link)
	Man, I worked there three months and I swear it gave me a personality disorder. (Reply to this)(Parent)

	v_digitalwytch 2007-01-22 07:28 pm UTC (link)
	If I've got nothing better to do, I will do the survey on those. Though with the one Christian one on objectionable film content, I probably sent the girl needing a phone break after she was done with me. I think I broke her brain with the parental responsibility argument. (Reply to this)(Parent)

stella_polaris
2007-01-20 02:12 pm UTC (link)

We couldn't do put them on the no-call list. As in literally could not. We didn't have the software to that. We didn't even call our customers manually, we had a machine who called them for as. Some people got so pissy when I told them that they had to call our customer service to get on the list or... oh no, visit a web site! Seriously, I get that it's annoying, but some people just got really angry and said it was too much of a bother. And yet they throw a hissyfit for spending two minutes on the phone. Contradictions, ah.

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(Anonymous)
2007-01-20 04:22 pm UTC (link)

Some people got so pissy when I told them that they had to call our customer service to get on the list or... oh no, visit a web site!

I'm possibly stepping into a minefield here, but . . . why is it snarkworthy that people get pissed at having to go out of their way to keep a company from cold-calling them? If they weren't already customers, then it's just assy that the company didn't have a more straightforward way of opting out of getting telemarketing calls.

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	stella_polaris 2007-01-20 05:08 pm UTC (link)
	I should expressed myself better, it's more about how they acted like it was my fault. I always tried to sound as apologetic as possible, but I got called a lier and whatnot. Also, I should've probably mentioned that we only called people who already were our customers. (Reply to this)(Parent)(Thread)

	(Anonymous) 2007-01-20 05:42 pm UTC (link)
	Ah, gotcha then. Thanks for the clarification. (Regardless of whether you were cold-calling or they were already customers, though, they still shouldn't have blown up at you. It's not like you wrote the policies, or managed the contact procedures.) (Reply to this)(Parent)

	(Anonymous) 2007-01-21 04:31 am UTC (link)
	That was not a legal thing your company was doing. At least not in the US. The law requires that DNC requests be honored in a timely fashion and that one request is enough. (Reply to this)(Parent)(Thread)

	stella_polaris 2007-01-21 04:11 pm UTC (link)
	Then it's probably safe to say that we have different laws here. I worked for a major company that publishes half of the non-tabloid magazines in Finland. (Reply to this)(Parent)

	lillyv 2007-01-20 10:44 pm UTC (link)
	Same here. I worked for a non-profit, though, so the National DNC list didn't apply. I hated having to explain that to people. (Reply to this)(Parent)

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