Does wank + telemarketing = phone sex?
Oh, customers_suck, you bastion of wank.

shadowsync posts a potentially wanky list of things to do when a telemarketer calls (how to get them to stop calling you the polite way, but phrased badly).

Of course, it's customers_suck. Are they going to let them live it down?

Not if they can help it!

Be sure to look out for

tigerwolf's comment about his newly-purchased airhorn (second page), and

susano_otter's comment about how telemarketing is equivalent to selling yourself (second linked thread, last comment).

And, of course, there's a condensed version of the stupid on stupid_free.

Telemarketing: only the strong survive.

ETA: Fixed to include link to original post.

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stella_polaris
2007-01-20 02:12 pm UTC (link)

We couldn't do put them on the no-call list. As in literally could not. We didn't have the software to that. We didn't even call our customers manually, we had a machine who called them for as. Some people got so pissy when I told them that they had to call our customer service to get on the list or... oh no, visit a web site! Seriously, I get that it's annoying, but some people just got really angry and said it was too much of a bother. And yet they throw a hissyfit for spending two minutes on the phone. Contradictions, ah.

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(Anonymous)
2007-01-20 04:22 pm UTC (link)

Some people got so pissy when I told them that they had to call our customer service to get on the list or... oh no, visit a web site!

I'm possibly stepping into a minefield here, but . . . why is it snarkworthy that people get pissed at having to go out of their way to keep a company from cold-calling them? If they weren't already customers, then it's just assy that the company didn't have a more straightforward way of opting out of getting telemarketing calls.

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	stella_polaris 2007-01-20 05:08 pm UTC (link)
	I should expressed myself better, it's more about how they acted like it was my fault. I always tried to sound as apologetic as possible, but I got called a lier and whatnot. Also, I should've probably mentioned that we only called people who already were our customers. (Reply to this)(Parent)(Thread)

	(Anonymous) 2007-01-20 05:42 pm UTC (link)
	Ah, gotcha then. Thanks for the clarification. (Regardless of whether you were cold-calling or they were already customers, though, they still shouldn't have blown up at you. It's not like you wrote the policies, or managed the contact procedures.) (Reply to this)(Parent)

	(Anonymous) 2007-01-21 04:31 am UTC (link)
	That was not a legal thing your company was doing. At least not in the US. The law requires that DNC requests be honored in a timely fashion and that one request is enough. (Reply to this)(Parent)(Thread)

	stella_polaris 2007-01-21 04:11 pm UTC (link)
	Then it's probably safe to say that we have different laws here. I worked for a major company that publishes half of the non-tabloid magazines in Finland. (Reply to this)(Parent)

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