Does wank + telemarketing = phone sex?
Oh, customers_suck, you bastion of wank.

shadowsync posts a potentially wanky list of things to do when a telemarketer calls (how to get them to stop calling you the polite way, but phrased badly).

Of course, it's customers_suck. Are they going to let them live it down?

Not if they can help it!

Be sure to look out for

tigerwolf's comment about his newly-purchased airhorn (second page), and

susano_otter's comment about how telemarketing is equivalent to selling yourself (second linked thread, last comment).

And, of course, there's a condensed version of the stupid on stupid_free.

Telemarketing: only the strong survive.

ETA: Fixed to include link to original post.

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v_digitalwytch
2007-01-22 07:43 pm UTC (link)

At the call centres I worked at, time spent was looked at but depending the department, each looked at it in a different way. Granted we weren't telemarketers, but Sales it didn't matter how long one was on the call as long as a sale was made, the bigger the better. Tech, it was get them off the phone within 10 min or explain why the call went so long. Not sure what billing had, but cancellations had to have at least 2 rebuttals to try and get the person to change thier mind on cancelling.

I was in Tech, and quickly learned to dread the type relay calls since it always seemed like the relay operator was a complete ditz when it came to typing. We were told in training to just speak to the operator as if we were speaking to the customer and every operator I'd get would keep telling me to speak slower or repeat myself no matter how slow I'd go.

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