Amazon Wank
So it seems that before Christmas Amazon had a DVD offer on boxsets - buy one get one free. Except they made a bit of a mistake and the lowest item was actually taken off twice. This resulted in, if you had two items of the same price, free DVDs.

As will happen people took advantage of this and people discussed whether that was ethical.

Skip forward to December 28th, and Amazon finally realises their error. All customers affected are asked to either return the boxsets unopened, or their credit cards will be charged the total price.

Aaaaand wank results People ask whether it's legal. Some people ring Amazon to complain. And some people sit proclaiming that it's all perfectly fine and serves folk right for taking advantage of it.

(Read comments) - (Post a new comment)

evilsqueakers
2007-02-16 10:15 pm UTC (link)

Goddamn it Foxfire. Eating my comments without asking.

Anyway, as I said, I was one of the people that got it that way. I bought Married with Children Season 1 and got a Designing Women and series finale for Dawson's Creek for free. I was sent an email AFTER the package was sent that said if I wanted to send it back they would pay for shipping (yeah fucking right) as well as the refund, or I could keep them and they'd charge the amount they messed up. I didn't find it particularly fair since it wasn't my glitch that messed up, so I sent them back. It just struck me as odd, especially since they canceled a couple of my friend's orders without even telling her. It felt awfully shady to me. The letter in one of the links was the same letter I got, and my friend got several. I just had the one order because I wanted Married with Children and had to fill up the order to get the free shipping. *shakes head*

(Reply to this)(Thread)

	iwanttobeasleep 2007-02-16 11:20 pm UTC (link)
	While they should have told her, if they haven't shipped (note: they don't charge your account before shipping so it's not technically bought yet) and something big like that happens, it's normal for them to cancel the order, since the other option is to automatically charge the proper amount and that would probably get people even more testy. (Reply to this)(Parent)(Thread)

	evilsqueakers 2007-02-16 11:24 pm UTC (link)
	Well, yeah, but they never notified her of it, either. She just found it by looking. I mean, I can understand canceling with a "this and this happened, we're sorry but because of the glitch, we're going to have to cancel it" email notification. It just seems like a better move, business wise, to let folks know they're package won't be coming in the mail...ever. (Reply to this)(Parent)

(Read comments) -