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El Juno ([info]eljuno) wrote in [info]otf_wank,
@ 2007-04-02 13:57:00


Previous Entry  Add to memories!  Tell a Friend!  Next Entry
If milk is rape, does that make this prostitution?
The question:

Is it fair/right for a customer to order what we, at my store, call a "ghetto-latte"?

The "ghetto-latte" is ordering any size Iced Americano, with no water and half ice (This lady's drink is an Iced Venti, no water, half ice, Americano). She then takes the drink and goes to the condiments bar and adds her own half and half.


Seems reasonably simple, right?

Not something you'd expect to cause, say, a three-month, several-hundred comment long flamewar which would eventually get heated enough that comments would be closed?

Apparently, none of us know Starbucks that well.


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[info]shakeandbake
2007-04-02 06:17 pm UTC (link)
The EXACT drink she orders as we have it on our menu (with all the shots and milk she is actually getting) are called Iced Quad Venti Breve Latte and an Iced Triple Grande Breve Latte.

BARISTA: What would you like today?

CUSTOMER: Regular cup of coffee, black.

BARISTA: ...huh?

(Reply to this)(Thread)


[info]photosinensis
2007-04-02 06:20 pm UTC (link)
And I'm like "You expect me to remember that shit, and then overpay for the accomplishment"? Yeah. That right there is bullshit.

(Reply to this)(Parent)(Thread)


[info]solar_type_star
2007-04-03 05:28 pm UTC (link)
And that's why I refuse to go to Starbucks.

(Reply to this)(Parent)


[info]emiweebee
2007-04-02 06:21 pm UTC (link)
The other day I had a woman come in and ask us what the closest thing to regular coffee we had was. I stared at her really hard for a minute before finally, with a total O_o look on my face, saying "...Regular coffee." She was shocked, I tell you, to find out Starbucks does, in fact, sell coffee.

(Reply to this)(Parent)(Thread)


[info]ladybirdsleeps
2007-04-02 09:19 pm UTC (link)
I get that question at work all of the time. It's usually followed by "do you have cream?" I wonder where they get the idea that a coffeeshop wouldn't have these things, honestly.

(During a morning shift, I can sell 100 cups of drip coffee.)

(Reply to this)(Parent)


[info]chibikaijuu
2007-04-03 04:50 am UTC (link)
Do people not bother to look at the menu board, you know, the part that has the coffee-of-the-day and such? Or are they just too far into their "I'm too cool for Starbucks" to think that a coffeeshop probably does, in fact, sell plain drip coffee.

(Reply to this)(Parent)(Thread)


[info]emiweebee
2007-04-03 05:01 am UTC (link)
Oh, yeah, the way too coolers. Nothing makes my day more than someone coming in with an attitude, an "I don't speak Starbucks" and a bitchy, displeased demeanor...and yet you buy my coffee.

(Reply to this)(Parent)


[info]rimrunner
2007-04-04 02:23 am UTC (link)
I dunno, there are plenty of coffee shops in Seattle that don't. They have an espresso machine, but no drip maker.

I also discovered in Budapest that a lot of coffee places there had espresso and espresso-based beverages, but nothing else. Drip coffee was called "American" and a lot of places didn't think it was worth the effort.

(Reply to this)(Parent)


[info]grrliz
2007-04-03 12:26 am UTC (link)
My mom loves doing that to people at Starbucks. She refuses to use their lingo and won't call a large anything other than a large.

(Reply to this)(Parent)(Thread)


[info]chibikaijuu
2007-04-03 04:53 am UTC (link)
But it's not theirs. It's just coffee terminology, though "venti" is newer, invented to keep up with consumer demand for ridiculous amounts of caffeine. Initially the Starbucks menu had short, tall, and grande, like a lot of other coffee shops and roasteries.

(Reply to this)(Parent)(Thread)


[info]grrliz
2007-04-03 11:53 pm UTC (link)
I've never encountered the lingo at any other coffee place, ever. Maybe Canadian coffee places are less pretentious, I don't know.

(Reply to this)(Parent)


[info]suzycat
2007-04-08 10:10 am UTC (link)
In my land, our drinks come in normal and big.

No, actually - now that I think of it, coffee (ie real coffee) is short or long if it doesn't have milk in it, or it has a special name like ristretto or doppio, and if it has milk in it, it's a flat white or a latte or a cappucino or some other random thing, cup or bowl. I've never seen the terms "grande" or "venti" anywhere but Starbucks.

(Reply to this)(Parent)(Thread)


[info]chibikaijuu
2007-04-08 02:51 pm UTC (link)
Well, I'd suspect "grande" is kind of American, but I've seen it places other than Starbucks. But yeah, like I said, "venti" is some bizarre made-up name for consumers who for some reason need 20 fluid ounces of coffee (and a cold venti is 24 ounces! WTF. Maybe if you're splitting something...)

(Reply to this)(Parent)


[info]v_digitalwytch
2007-04-03 07:35 am UTC (link)
I think at the Starbucks by me, there's a specially made page in whatever training manual they have for decoding my orders.

Case in point, when I ask for a large espresso, it's use the Venti cup and fill it with espresso and charge approximately how many shots it'd take to equal.

(Reply to this)(Parent)(Thread)


[info]chibikaijuu
2007-04-03 07:49 pm UTC (link)
...
.......

You drink twenty fluid ounces of espresso?

Truly, you are a goddess among women. Or insane.

(Reply to this)(Parent)(Thread)


[info]v_digitalwytch
2007-04-04 05:22 pm UTC (link)
I've long accepted I have a caffine addiction. If I don't drink a certain amount, I get these near blinding migranes. One of those my size espressos has me covered quite well for a day.

(Reply to this)(Parent)


[info]sylvatica
2007-04-03 07:51 pm UTC (link)
Heh :-) I'd take the "..huh?" over this:

ME: Medium coffee please
BARISTA: You mean grande drip?
ME: If you insist...
BARISTA: *death glare*

(Reply to this)(Parent)(Thread)


[info]chibikaijuu
2007-04-03 07:57 pm UTC (link)
Is it so hard to say "drip"? Espresso is still coffee.

(Reply to this)(Parent)(Thread)


[info]sylvatica
2007-04-03 08:54 pm UTC (link)
*shrug* Not particularly hard, no. It's the attitude I object to, when "coffee" (at least in the US, where starbucks is based), is widely understood to refer to drip coffee. To be fair, most baristas get it and don't feel the need to "correct" my order.

I know, I know, serious bizness *wipes up after self*

(Reply to this)(Parent)(Thread)


[info]artimusdin
2007-04-04 07:55 pm UTC (link)
In our defense, I've had several customers come in, order a grande coffee and then throw an absolute bitch fit all because they wanted a grande latte instead of coffee.

customer: I want a medium coffee.
me: Okay! *rings them up then makes it*
customer: ..... THIS IS NOT WHAT I ORDERED. HOW DARE YOU YOU *insert frothing rant here*
me: ... you ordered a coffee. You got a coffee.
customer: I ordered the one made with frothy milk! With the coffee that comes in the shot glasses! And I don't want the froth!
Me: .. so you wanted a latte then. Alright, I'll call the manager over here and we can sort this out.
customer: NO, I said I wanted the coffee, NOT a latte.
me: ...... *thinking wtf* *calls a manager anyways*

Yes, we get some batshit customers in my store. Though I haven't determined if some of those people are truly batshit, or if they're just trying to get lattes for the price of coffees.

Don't get me started on the crazy old lady that wears chicken (god I hope it's chicken) bones as jewelry. And no, it's not that that make her crazy. I could take the bones-as-jewelry. It's when she orders something and then denies the fact that she ordered it despite the receipt being right in front of her. *twitchy*

(Reply to this)(Parent)(Thread)


[info]sylvatica
2007-04-05 12:51 am UTC (link)
In our defense, I've had several customers come in, order a grande coffee and then throw an absolute bitch fit all because they wanted a grande latte instead of coffee

Wow, that makes absolutely no sense to me. And reminds me of my stupid friend who ordered a "cafe" in Paris and was annoyed that what he got was one shot of espresso in a tiny cup.

I tried to disavow all knowledge of him but we were on one of those school trips when you all have to wear the same T-shirt >__

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[info]shakeandbake
2007-04-04 02:37 am UTC (link)
D:

(Reply to this)(Parent)


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