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ryuutchi
2007-08-31 01:14 am UTC (link)

The Apple store closest to my house looks like it would be hell for anyone disabled to use. ADA complaint, yes, but small and packed with tables and samples in such a way that would make it difficult for someone in a wheelchair to maneuver. Not to mention trying to talk to someone at that really tall Genius bar, while in a wheelchair? I can't see that being particularly pleasant.

Don't get me wrong, I love them-- they're generally as helpful and friendly as can possibly be. They're just not terribly disabled-friendly.

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	frequentmouse 2007-08-31 02:11 am UTC (link)
	Thing is, ADA doesn't guarantee absolute convenience of access, just "reasonable accomodation"- if you can get a wheelchair into the store and there is somebody to help you get productsto a level where you can see them, that's always been considered "reasonable accomodation." (Reply to this)(Parent)(Thread)

	ryuutchi 2007-08-31 03:32 am UTC (link)
	I just said that the store was ADA compliant. But hell to use. (Reply to this)(Parent)

*agrees*

risha
2007-08-31 02:48 am UTC (link)

I've never seen an Apple store that has anything but high counters and tight aisles. And that's not even counting how they're usually so packed with people that it's hard even for the non-disabled to get to stuff.

On the positive side - the last time we bought something there (two iPod Nanos for Christmas gifts), we walked in the front and an employee standing right there asked if he could help us. We told him what we wanted, he went into the back and grabbed them for us, then checked us out and printed out a receipt using a handheld device. Took us less than five minutes and no standing in lines. I'm a big fan of that device.

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iwanttobeasleep
2007-08-31 03:19 am UTC (link)

I certainly think it's just as complaint as 99% of the other stores in the area. As hard as it might be to navigate their thin aisles, the department store racks can't be much easier.

Of course, our Apple store constantly packed to the point that it's hard for an able bodied person to move around in. And although the people working there are happy enough to help, you get to wait a half hour for them to work through everyone else who was already waiting.

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