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chikane (![[info]](http://www.journalfen.net/img/userinfo.gif){kind=small} chikane) wrote in ![[info]](http://www.journalfen.net/img/community.gif){kind=small} unfunny_fandom, |
Re: Kindle store searches
My point is that it's a FALSE pattern.
My point is that you're blatantly wrong. The thing in 2009 was claimed to be a glitch (notice that that's actually as unlikely as the supposed "evil hacker" who of course only did it for gay-themed books, or the stoopid french intern) - but sure, had that been fixed immediately (or at least acknowledged as a problem quickly), that'd have been mostly fine. It didn't, though. It took quite a lot of effort to get Amazon to even acknowledge the problem.
There was no followup then because there really was nothing to follow-up on. We knew the official excuse, but the behavior by Amazon was already enough to be unhappy with the company. You need to understand that the PR response of a company can make things worse. In the case of Amazon's fail 2009, that is exactly what happened.
But, you know, if it had ended there...kay. Errors happen.
Whoops. It didn't end there, and they did it again, which this posting is about. Amazon should, by now, know they have a bad track record. Yet, evidently, they didn't really care and did it again. And that is what matters, sorry to say.
If you can't see that, well...you're just part of the problem.
If you can't see the above, actually you're part of the problem by white knighting.
Criticizing a company for their poor PR is not exactly a problem, sorry.
I'm getting really sick of this entire culture of faux angst at things with NO follow through.
I'm getting sick of white knights acting as if criticizing a company was a horrible!thing myself, to be honest.
You need to understand that it is not the customers responsibility to be nice and understanding about where they shop. It's the company's responsibility to make themselves attractive to customers. Amazon is doing a poor job at that, especially when they KNOW they are already under scrutiny for their last homophobic fail.
It's really that simple.
My point is that it's a FALSE pattern.
My point is that you're blatantly wrong. The thing in 2009 was claimed to be a glitch (notice that that's actually as unlikely as the supposed "evil hacker" who of course only did it for gay-themed books, or the stoopid french intern) - but sure, had that been fixed immediately (or at least acknowledged as a problem quickly), that'd have been mostly fine. It didn't, though. It took quite a lot of effort to get Amazon to even acknowledge the problem.
There was no followup then because there really was nothing to follow-up on. We knew the official excuse, but the behavior by Amazon was already enough to be unhappy with the company. You need to understand that the PR response of a company can make things worse. In the case of Amazon's fail 2009, that is exactly what happened.
But, you know, if it had ended there...kay. Errors happen.
Whoops. It didn't end there, and they did it again, which this posting is about. Amazon should, by now, know they have a bad track record. Yet, evidently, they didn't really care and did it again. And that is what matters, sorry to say.
If you can't see that, well...you're just part of the problem.
If you can't see the above, actually you're part of the problem by white knighting.
Criticizing a company for their poor PR is not exactly a problem, sorry.
I'm getting really sick of this entire culture of faux angst at things with NO follow through.
I'm getting sick of white knights acting as if criticizing a company was a horrible!thing myself, to be honest.
You need to understand that it is not the customers responsibility to be nice and understanding about where they shop. It's the company's responsibility to make themselves attractive to customers. Amazon is doing a poor job at that, especially when they KNOW they are already under scrutiny for their last homophobic fail.
It's really that simple.
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