It's not quite that bad, at least it wasn't at the store I worked at. But employees make minimum wage, or a few cents over, and are pushed hard to sell that stupid magazine and game card. People are threatened with being fired if they don't sell a certain amount. Also, at least when I was there, the manager got a bonus for giving people fewer hours. What this meant was stuff like me opening the store alone the first week Wiis came out.

There are things you can squeak out of and ways to help customers without area managers getting on your case, but after being told for the nth time by a customer that I was nothing and would never be anything because I was working retail, the desire to do that sort of disappeared. I don't know if it was the nature of the store or the area I worked in, but I have never had so many rude, nasty, sexist, and sometimes frightening customers as when I worked at Gamestop. If area or national management gets involved, it's "the customer is always right", unless the customer wants to go against one of national management's stupid policies. They will not stand up for their employees. They made our manager humiliate himself to a guy who had screamed at him for not knowing everything about every game in the store, for instance.

It's a horrible place to work, though I liked most of my coworkers.