By "the high-ups" I really only meant Naomi Novik and her friend who's on the board now and whose name I can't remember but I am too lazy to look it up atm. It begins with an e, I think. They seem to be the people insisting certain things be One Way, even when that way is messing up a lot of other stuff, and stonewalling when other people try to get things done. Novik's tone has been really off-putting too; I can imagine her airily waving her hand and chuckling about all these silly people who claim there are problems. I doubt that's how she wants to present herself.