|
|
melannen (![[info]](http://www.journalfen.net/img/userinfo.gif){kind=small} melannen) wrote in ![[info]](http://www.journalfen.net/img/community.gif){kind=small} unfunny_fandom, |
Part of it (and this is one of the problems) is that for a lower-level person, it's hard to know where the stuff is coming from.
I mean, as a tag wrangler, my dissatisfation comes in a lot of directions, but I have no idea whether a particular thing is the fault of the tag wrangling leadership, or the tag wrangling leadership being forced to pass down things they don't like and not saying who made them pass it down (which has happened in the past), or the volunteers committee, or AD&T not being willing to do something we need, or AD&T wanting to do something we need and getting it quashed from elsewhere, or a volunteer wanting to do something we need and getting it quashed by AD&T, or... just a general atmosphere in the interactions I've had that makes it difficult to pin on anyone but is definitely making me feel unhappy and giving the impression that a lot of things are kind of slippery.
This goes back to the "lack of transparency" thing.
Basically a ridiculous amount of OTW-related communications either a) goes on through official OTW channels that are locked away from even most other OTW volunteers, or b) goes on through back-channels like IMs between friends and journal comments which are impossible to collate. So knowing who made the decision and why etc. is very hard.
For example: forums for volunteers were recently instituted. I would like to say that I am unimpressed by the way forums were instituted, in that I still don't have an account, and I don't know why, because I found out about this through a) an e-mail sent to the tag wranglers list by the chairs of that committee which was just passing on information from another committee; b) a wiki post linked to in the e-mail which slightly contradicts some of the information in the e-mail and has no writer of record; c) the forums site itself, which is hosted/organized by VolCom, and which has very little information available if you don't have an account; d) various rumors being passed around about how there were going to be forums; and e) a comment reply to me in someone else's lj by someone who appears to have been involved in the early forums planning, but who did not identify her OTW position, and then when I pointed out that what she said contradicted the e-mail, said 'oh, maybe I had it wrong, I haven't been involved with that lately, you know how OTW communications are'. The e-mail address we're supposed to write to if we have questions is the same blind VolCom e-mail we're supposed to use for anything we have questions about, and gets answered by VolCom volunteers, but only after it's first gone through an unknown amount of VolCom buck-passing.
I was told various things about the forums but I have no idea where the information originated; I was made to feel that the whole forums effort was maybe not too well organized or timed and was probably a mess behind the scenes; I could not name a single name for you that I know to be responsible for any of that.
I mean, as a tag wrangler, my dissatisfation comes in a lot of directions, but I have no idea whether a particular thing is the fault of the tag wrangling leadership, or the tag wrangling leadership being forced to pass down things they don't like and not saying who made them pass it down (which has happened in the past), or the volunteers committee, or AD&T not being willing to do something we need, or AD&T wanting to do something we need and getting it quashed from elsewhere, or a volunteer wanting to do something we need and getting it quashed by AD&T, or... just a general atmosphere in the interactions I've had that makes it difficult to pin on anyone but is definitely making me feel unhappy and giving the impression that a lot of things are kind of slippery.
This goes back to the "lack of transparency" thing.
Basically a ridiculous amount of OTW-related communications either a) goes on through official OTW channels that are locked away from even most other OTW volunteers, or b) goes on through back-channels like IMs between friends and journal comments which are impossible to collate. So knowing who made the decision and why etc. is very hard.
For example: forums for volunteers were recently instituted. I would like to say that I am unimpressed by the way forums were instituted, in that I still don't have an account, and I don't know why, because I found out about this through a) an e-mail sent to the tag wranglers list by the chairs of that committee which was just passing on information from another committee; b) a wiki post linked to in the e-mail which slightly contradicts some of the information in the e-mail and has no writer of record; c) the forums site itself, which is hosted/organized by VolCom, and which has very little information available if you don't have an account; d) various rumors being passed around about how there were going to be forums; and e) a comment reply to me in someone else's lj by someone who appears to have been involved in the early forums planning, but who did not identify her OTW position, and then when I pointed out that what she said contradicted the e-mail, said 'oh, maybe I had it wrong, I haven't been involved with that lately, you know how OTW communications are'. The e-mail address we're supposed to write to if we have questions is the same blind VolCom e-mail we're supposed to use for anything we have questions about, and gets answered by VolCom volunteers, but only after it's first gone through an unknown amount of VolCom buck-passing.
I was told various things about the forums but I have no idea where the information originated; I was made to feel that the whole forums effort was maybe not too well organized or timed and was probably a mess behind the scenes; I could not name a single name for you that I know to be responsible for any of that.
Post a comment in response:
