Crowne Plaza really are pricey, but if you can get hold of a Priority Privilege membership (I don't know for sure, but I'd assume its an international thing) they are actually really good - whether its worth it or not is dependant on how often you're going to use it though.
Meanwhile, this is what I got back from Marriott this morning:
Dear Valued Guest,
Thank you for contacting Marriott.
We wish to convey our respect and sympathy for Ms. Doe and her family, who were the victims of a horrendous crime in 2006.
Marriott is profoundly sorry that such a terrible thing happened to the victim of this violent crime. And unfortunately this situation has created a mistaken impression that Marriott lacks respect and concern for Ms. Doe or other victims of violent crime.
However, out of respect for the privacy of the victim and the expectations of the Court in the pending litigation, we are not at liberty to comment on the claims or defenses in this case.
Marriott Customer Care
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