Request #744

Request #744

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From:	faultypremise (********@mchsi.com)
Account type:	Free Account
JF:	username: faultypremise style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: none, email validated? yes cluster: 1; data version: 8 scheme: default; language: default underage? no
Support category:	General/Unknown [previous\|next]
Time posted:	Mon, 14 Jun 2010 21:49:37 GMT (157 weeks ago)
Status:	answered (awaiting close)
Summary:	Unable to purchase paid acct.

Original Request:

Would actually like to make my current journal a paid acct, but I get a blank page when I attempt it. I can, however, create a *new* account no problem. I'd just prefer not to do that.

fiercy - Fiercy

Answer (#2017)
Posted: Sun, 01 Aug 2010 23:45:29 GMT (150 weeks ago)

Sorry for the delay in answering.

There is indeed a problem with automated paid accounts right now. If you'll reference the FAQ above it will walk you through a work-around until that problem can be fixed.

Thanks for your patience and your support of Journalfen.

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