Request #798
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From:Mich (********@gmail.com)
Account type:Free Account
Support category:General/Unknown [previous|next]
Time posted:Mon, 11 Jun 2012 03:40:58 GMT (49 weeks ago)
Status:answered (awaiting close)
Summary:Issues with opening a paid account.
Original Request:
Hi there. Whenever I attempt to open up a paid journal account, I get this message at the top: Sorry, there was a problem.

I'm following all of the steps: got a username lined up, and I check the 6 months paid time, click on the payment button and... then that message. Every single option brings that same thing up, regardless of 6-month, 1 year, permanent, premium, etc. Can someone possibly look into this? Thanks.
fiercy[info]fiercy - Fiercy
Answer (#2103)
Posted: Mon, 11 Jun 2012 03:51:35 GMT (49 weeks ago)

Currently there is a problem with the automated paid account system. Take a look at the FAQ linked above and follow the steps.

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