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kelly_holden (![[info]](http://www.journalfen.net/img/userinfo.gif){kind=small} kelly_holden) wrote,@ 2008-04-17 17:18:00 |
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I was re-arranging the mess in my room (the action can't be accurately described as tidying it, as all I've really accomplished so far is putting some of it in a box), and I found a bottle of shampoo. This is actually relevant, since on Tuesday I attempted to take my last shampoo purchase back to the soap shop on the grounds it wasn't cleaning my hair, was making my dandruff worse, and didn't appear to any of the senses I tried it on to be the same substance as I was using before. After the proprietor rang her supplier and verified they hadn't changed their formula, she compared what I had to the bottles in store, and told me I was remembering it wrong and to try the next one up in price/quality if it wasn't right for my hair any more.
This bottle proves that the differences in colour, texture, and scent I remembered are real. I don't blame her, except for her unwillingness to believe that a person who has been using a shampoo every second day for over a year can remember what it looks/feels/smells like better than a person whose most intimate interaction with it is to pour it into smaller bottles for re-sale, because I think the supplier gave her the wrong stuff. She claimed she hadn't had any other complaints, but really, if I'd been using it for the first time, I wouldn't have bothered complaining, I'd have just assumed it was a crap product, maybe even concluded that it's not worth going sulphate-free, and not bothered going back. I have a lot of loyalty to the product I was trying to buy, and I don't want to stop using it, I just don't want to have wasted $7 buying a litre of useless citrus-scented gel (which is one of the reasons I like the real product: it's only $7/L, most decent shampoos are more like $7/250mL).
Oh, and I've tried the next one up in quality, and it's too moisturising for my hair, which is still nearly as oily now as when I was 16. Also, is it seriously that hard to believe I have oily hair and dandruff at the same time? The flakes might not go anywhere 'cause they're oiled down, but my scalp still definitely flakes.
This bottle proves that the differences in colour, texture, and scent I remembered are real. I don't blame her, except for her unwillingness to believe that a person who has been using a shampoo every second day for over a year can remember what it looks/feels/smells like better than a person whose most intimate interaction with it is to pour it into smaller bottles for re-sale, because I think the supplier gave her the wrong stuff. She claimed she hadn't had any other complaints, but really, if I'd been using it for the first time, I wouldn't have bothered complaining, I'd have just assumed it was a crap product, maybe even concluded that it's not worth going sulphate-free, and not bothered going back. I have a lot of loyalty to the product I was trying to buy, and I don't want to stop using it, I just don't want to have wasted $7 buying a litre of useless citrus-scented gel (which is one of the reasons I like the real product: it's only $7/L, most decent shampoos are more like $7/250mL).
Oh, and I've tried the next one up in quality, and it's too moisturising for my hair, which is still nearly as oily now as when I was 16. Also, is it seriously that hard to believe I have oily hair and dandruff at the same time? The flakes might not go anywhere 'cause they're oiled down, but my scalp still definitely flakes.
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