bad press, you say?
"Lost in a lot of the hullabaloo is the disability angle and the fact that feminist and female sexuality books were also deranked. This was intentional. I would go so far as to say it was mistaken and probably a committee decision of surpassing corporate blindness, but do not insult my intelligence and tell me it was a “glitch”. I wouldn’t be surprised if it ended up being a hit job by a hate group, as tehdely theorizes–but still, Amazon has not become a huge company by taking weirdo fundies seriously, even weirdo fundies with agendas."
--http://www.lilithsaintcrow.com/journal/2009/04/this-is-not-a-glitch-amazonfail/

Salon sends hugs:
http://www.salon.com/mwt/broadsheet/?last_story=/mwt/broadsheet/feature/2009/04/13/amazon_fail/

Dear Author has a letter template if you're stuck for words
http://dearauthor.com/wordpress/2009/04/12/amazon-rank/